Arrivals
Flights that land hours or days apart, each met on its own time and delivered to the right hotel. You get one arrival plan, not six threads.
Groups · Israel · Since 1996
Twenty people, four hotels, an itinerary that may change before you land, and one named organizer coordinating the requests. Groups need a clear movement plan between the sites; that is the transport layer we run.

Flights that land hours or days apart, each met on its own time and delivered to the right hotel. You get one arrival plan, not six threads.
Pickup lists per hotel, staggered departures, and a clear coordination contact for the confirmed movement plan.
When the quote includes a vehicle for the day, it is reserved for the confirmed hours and route. Changes still depend on availability and the written terms.
A site added at breakfast, a session that runs long, a stop dropped. Tell the driver or tell the office — the rest of the day gets re-timed rather than re-booked.
The reverse of the arrivals, and the part most groups plan last and regret.
Your written confirmation names the contact and the route of communication for the booking. If the itinerary changes, send it through that channel so we can check the vehicles, drivers, and scope before confirming an adjustment.
We operate our own Mercedes-Benz vehicles with our own drivers. For a group larger than our own fleet covers, we say so and tell you exactly which part would run on a partner operator's vehicles — before you commit, not after.
We are not a security company. If your group requires a security component it is separately contracted through licensed partners and we won't represent it as ours.
A large share of group travel to Israel is people in their sixties, seventies, and eighties, and the honest version of that conversation is worth having early.
What we can do: discuss mobility before the day, use legal drop-off points where access allows, plan the route order around walking tolerance and weather, and leave enough time for a realistic pace.
What we don't currently offer: we do not operate wheelchair-accessible vehicles and we don't have a lift. If someone cannot transfer into a standard vehicle seat, we are not the right operator for that part of the trip and we'll tell you rather than improvise on the day.
The walks are the real variable. Site access in Israel ranges from excellent to genuinely impossible and it often varies within one site. Tell us the specific sites and we'll describe the approach from the drop-off honestly, before the week is built around it.
Dates, headcount, arrival and departure flights, the hotel list, and who owns the itinerary. That last one matters more than people expect — we work best when there is one named person whose changes we act on, rather than five people who each believe they have told us.
Even a draft. We'd rather see the shape early than a finished document late.
Vehicle by vehicle, day by day, with what's covered and what would change it written in.
Your written scope names the contact for the booking and the channel for change requests.
Tell us the headcount and dates and we'll tell you what runs on our own vehicles and what would run on a partner operator's — before you commit.
It can be planned. Send each flight and hotel detail; we will confirm the arrival movements and vehicles separately in the written plan.
The written plan names the coordination contact and change conditions. When something moves, we check vehicle, driver, route, and remaining hours before confirming what can be re-timed.
Not in our own vehicles — we don't operate wheelchair-accessible vehicles or have a lift. If someone can transfer into a standard seat, tell us early and we will check the vehicle, access, and route. If the request does not fit our vehicles, we will say so before the day.
Guiding is a licensed profession in Israel and our drivers aren't licensed guides. If your group needs one we'll arrange a licensed guide; if you're travelling with your own educator or guide we work underneath them.
No. We are not a security company. If your group requires it, it's separately contracted through licensed partners.
A written quote broken down by vehicle and day, with the scope and change conditions written into it — so it holds up when you present it.
If what we delivered isn't what we agreed, tell us — during the trip if you can, so it can still be fixed while it matters. We will do everything reasonably within our control to put it right. The guarantee covers what RT Tours provides: our vehicles, our drivers, and our coordination. Where a licensed guide, an aviation operator, or the airport's fast-track provider delivers part of your booking, we'll take it up with them on your behalf and tell you honestly what we can and can't change.
How the guarantee is applied to your booking is set out in your written confirmation.
A draft is enough. We will turn the movement into one plan and a written quote.